FAQS 2018-04-19T00:05:47-06:00
Frequently Asked Questions

These are some of the most frequently asked questions about Casa de los Ángeles

If you have any other questions about us please write to the contact form.

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DOES CASA DE LOS ÁNGELES HAVE BILINGUAL STAFF? 2018-05-17T19:13:55-06:00

Yes. Our medical director, head nurse psychologist, occupational therapist, and physiotherapist are bilingual. Many residential staff speak basic English.

WILL I HAVE CONTACT WITH MY LOVED ONE? 2018-05-17T19:14:59-06:00

Yes. You can provide your loved one a tablet or mobile phone to facilitate communication.

CAN I VISIT MY LOVED ONE WHEN I WISH? 2018-05-17T19:16:07-06:00

Most definitely. We encourage visits and can facilitate arrangements for your stay in Guatemala.

DO MEDICARE AND MEDICAID PROVIDE COVERAGE IN GUATEMALA? 2018-05-17T19:17:11-06:00

With few exceptions, these programs do not cover health care services outside of the United States.

DOES CASA DE LOS ÁNGELES OFFER SPECIALIZED MEDICAL CARE? 2018-05-17T19:18:43-06:00

Yes. Our Medical Director, a geriatric specialist, works with the staff to provide an individualized, comprehensive medical plan to address the specific needs of your loved one.

DOES CASA DE LOS ÁNGELES FACILITATE A SMOOTH TRANSITION FROM MY LOVED ONE’S CURRENT MEDICAL CARE PLAN IN THE U.S. TO A NEW CONTEXT IN GUATEMALA? 2018-05-17T19:19:59-06:00

Absolutely. During our admissions process we gather all pertinent information from your loved one’s U.S. medical team so that we can provide continuity of care.

HOW DOES CASA DE LOS ÁNGELES HANDLE MEDICAL EMERGENCIES, INCLUDING SURGERIES? 2018-05-17T19:23:15-06:00

We manage minor emergencies on site at our fully equipped clinic. Surgeries, intensive care, and complex emergency care will be treated at a first-class medical center in Guatemala City. Once stabilized, your loved one will return to Casa de Los Ángeles for on-going care.

WILL MY LOVED ONE NEED A PRIVATE, LOCAL HEALTH INSURANCE POLICY? 2018-05-17T19:24:40-06:00

If your loved one does not have an international policy, you must purchase a local policy to cover to emergencies and health problems (strokes, fractures, heart attacks, etc.) that we cannot handle in our residence.

IF MY LOVED ONE PASSES AWAY IN GUATEMALA, WILL CASA DE LOS ÁNGELES REPATRIATE THE REMAINS? WHO PAYS? 2018-05-17T19:26:13-06:00

As part of the admissions process, you will complete a burial contract that specifies how your loved one’s remains are to be handled (cremation, local burial or repatriation).

DOES CASA DE LOS ÁNGLES PROVIDE PRESCRIPTION DRUGS? 2018-05-17T19:27:13-06:00

No, prescription medications are not included in our prices. However, most prescription drugs are readily available in Guatemala and we can purchase them on your behalf. Our Medical Director closely monitors each resident’s medication plan, making appropriate adjustments over time.

WHAT HAPPENS IF THERE IS A MAJOR EARTHQUAKE IN GUATEMALA? OR SOME OTHER MAJOR CATASTROPHE? 2018-06-01T10:25:01-06:00

At Casa de los Ángeles we have emergency earthquake and other catastrophe protocols incorporated with local authorities and national hospitals.

WHAT IF MY LOVED ONE BREAKS A BONE OR HAS SOME MAJOR MEDICAL EMERGENCY, HOW IS THIS HANDLED? 2018-06-01T10:27:30-06:00

Since Madicaid nor Medicare are not valid outside the US, an unless your private health insurance provider allows for outside US coverage, we will require you purchase an emergency insurance policy through a local private health insurance provider.
The main interest of Casa de los Ángeles is that the health insurance can respond or cover to emergencies that we cannot handle in our residence. For example: cerebral Stroke, bone fractures, heart attack, etc.

WHAT ABOUT IMMIGRATION FORMALITIES? 2018-06-01T10:28:46-06:00

The immigration procedure cost if the person is pensioned is about $1200. And you need incomes constancy, criminal/police records authenticated by the consul.

IS A PASSPORT AND VISA REQUIRED? 2018-06-01T10:30:35-06:00

A valid us passport is required Guatemalan immigration allows for 90 days without visa, during does 90 days permanent residence procedures are started.

WILL PERMANENT RESIDENCE BE PROVIDED? 2018-06-01T10:31:38-06:00

Yes, that’s the goal

MIGHT MY LOVED ONE BE DEPORTED? 2018-06-01T10:33:01-06:00

No, if all the paperwork is in order.

DOES CDLA OFFER VEGAN OR KOSHER MEALS? CAN MY LOVED ONE HAVE ANY DIET DESIRED? 2018-06-01T10:34:17-06:00

Yes, our registered dietitian plans menus to fit the individual needs of our residents. All meals and snacks are prepared daily by our certified chef using fresh and healthful ingredients.

CAN MY LOVED ONE ATTEND CHURCH, MOSQUE, SYNAGOGUE, OR WHATEVER RELIGIOUS FACILITY DESIRED? 2018-06-01T10:36:02-06:00

No, we do not provide that services, nevertheless, and a future we will provide spiritual guidance.

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